It is our guarantee that every Eve Cork item is free of material and manufacturing defects. This warranty is valid for the duration of 90 days of the original purchase.
If you discover a material or manufacturing defect, we will replace the item at our discretion. This 90 day Warranty does not cover final sale items, misuse, neglect, accidents, abrasion, solvents, cleaning liquids, damage during transport, or any modification to an Eve Cork item. If a product was damaged during flight, transport or by any carrier, you must immediately report such damage directly to the transport operator or carrier, as this damage is expressly not covered by Eve Cork.
All Items on Sale are not eligible for warranty.
We also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products. Please note that general wear and tear including but not limited to the breakdown of colors and materials over time, is not considered a material or manufacturing defect and is therefore not covered by the Limited Lifetime Warranty.
Our 90 day Warranty was crafted with the same regard for detail that is applied to every item we produce, and is our commitment to your continued enjoyment of our Eve Cork products. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.
To inquire about a replacement, simply email us at email@example.com including a picture of the defect, along with your order number or name.
If the item your inquiring about is is no longer available on our website, we will work together to provide you a proper solution.